FAQ
Our Partners
Our Products
Holiday Promo
Popular Tag
Customer Service
FAQ
FAQ
Written by Administrator26
May
2010
Q: My client is ready to book, how do I pay for the program/services ?
A: When your client is ready to book you will notify your representative. He/she will e mail to you the reservation and payment details. The payment will be our NET price to you, we do not pay commissions. We accept payments by cash only or by bank transfer, you will need to fill out and sign our mail order form.
Q: After my reservations have been made what type of confirmation or documents will I receive ?
A: You will received a Confirmed Travel Program from your representative which includes the itinerary with hotel details and our office / guide contact information along with the hotel vouchers.
Q: What is the cancellation policy for tour packages?
A: If a written and signed cancellation notification is received before departure we can accept the cancellation and the following charges apply:
CANCELLATION CHARGES
60 days or more: 10% of selling price (Administrative Fee )
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price
A: When your client is ready to book you will notify your representative. He/she will e mail to you the reservation and payment details. The payment will be our NET price to you, we do not pay commissions. We accept payments by cash only or by bank transfer, you will need to fill out and sign our mail order form.
Q: After my reservations have been made what type of confirmation or documents will I receive ?
A: You will received a Confirmed Travel Program from your representative which includes the itinerary with hotel details and our office / guide contact information along with the hotel vouchers.
Q: What is the cancellation policy for tour packages?
A: If a written and signed cancellation notification is received before departure we can accept the cancellation and the following charges apply:
CANCELLATION CHARGES
60 days or more: 10% of selling price (Administrative Fee )
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price
Last Updated on 26 May 2010
